Sofitel Biarritz Le Miramar Thalassa Sea & Spa

The welcome on the arrival was more than excellent, the desk concierge was very helpful at all times, alll in all an excellent hotel with great staff, we will certainly be back as we have family in biarritz, we use to stay at the Palais but have now found somewhere less stuffy! Welll done

We liked the bar area and the entertainment while we were having a cocktail.

The outside of the building could use a bit of a facelift

Outstanding location and comfort levels.Convenient parking,free wifi.Access to beach,very professional staff.

10 am finish for breakfast a little early for a holiday resort

Location & View

Not clean enough and a bit older than I expected.

location

rude waiter at dinner (didn't eat there again); no hair conditioner in bathroom

The bedrooms were extremely comfortable and tastefully furnished. The pool area and spa were fantastic with wonderful views over the crashing waves. It is a wonderful beach location.

We were led to believe from the web site that all rooms had sea views. This is totally wrong and you only get a sea view if you pay a premium price. We were disappoointed to be given a room at the side of the hotel immediately above the staff smoking area. This was our biggest complaint. Our other complaint was the cost of meals in the hotel. Breakfast was 28 euros each and we were not prepared to spend another 56 euros every day for breakfast, so we were reluctantly forced to go out for breakfast every day. Had breakfast been more realistically priced at say 15 to 20 euros per person then we would have had breakfast in the hotel.

It's located directly on the beach and the room and facilities were very clean.

This place is tired. The hallway decor reminded me of a cruise ship, and our outdoor seating area had tiles missing and looked like it needed a good powerwash. In the bathroom there was a receptacle for used needles, which I couldn't understand. Is there a big drug problem in Biarritz? The room was clean but it isn't the standard of luxury and design that I was expecting at all.

comfort+location

very-very expensive lunch and breakfast

Comfortable, beautiful ocean view with sounds of crashing waves, lovely outdoor saltwater pool. large list of spa treatments with helpful staff.

Building getting a old, carpets in halls to rooms very worn down, indoor spa area ageing with interesting smells, door unable to close in frame in ladies wc at the dark and cramped entrance to hammam.

I was there for the second time in four years. We loved the position, right in front of the ocean, so the view..excellent spa and treatments..great sea water pool..valet parking..good restaurant..concierge helpful in French, English, Italian and Spanish

Over € 600 per night, really too expensive

Room exceptionally comfortable.Good spa facilities.

Restricted choice in dinner menus. and for the price the steak was indifferent

Le confort de la chambre de la literie les équipements : salle de sport les piscines

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Superbe prestation Personnels très bien Bref chambre vue sur mer géniale

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Tout au top Literie Cocktail Accueil Piscine Salle muscu Petit déjeuner succulent

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Tout

Le prix excessif de la citronnade au bar